Shipment courier

Chinese e-commerce giants step up to help ease shipping bottlenecks in Shanghai

A courier delivers goods in Shanghai on April 10, 2022. Photo: VCG

Chinese e-commerce giant Inc is playing a pioneering role in drafting letters from across the country to come to Shanghai to help deliver food and essential supplies, and other players in the delivery sector will also work to help ease the labor shortage in the city amid a severe COVID-19 outbreak.

JD Logistics has recruited and mobilized 3,246 frontline staff such as couriers and sorters across the country, who will travel to Shanghai to help within a week. Most have already arrived, the company said over the weekend.

All these workers have been vaccinated three times. They are not quarantined on site upon entering Shanghai, but can deliver goods normally provided they comply with anti-epidemic measures.

Now, with the couriers in place and the help of the Shanghai municipal government,’s capacity will be further enhanced. The delivery workforce is expected to recover to 60% of pre-epidemic levels in Shanghai on Sunday and reach around 80% next week.

“From the point of view of business competition, it is also the best opportunity for to distinguish itself from its competitors,” said Xu Yong, chief adviser of, a market research platform, on Sunday. logistics, to the Global Times.

“Given JD Logistics’ competence in the express field, I think how it helps Shanghai could last for a while,” Xu said, noting that some third-party delivery companies may also explore such mobilization.

Alibaba’s Cainiao network has also formed a special fleet to help the elderly in Shanghai, delivering essential goods to them. In less than a month, Cainiao truckers delivered nearly 10 tons of emergency supplies for the elderly.

Chinese e-commerce platform Suning is also mobilizing a delivery workforce for Shanghai. By Friday morning, the first group of workers mobilized by Suning had arrived in Shanghai to help ensure the supply and distribution of materials.

The Shanghai municipal government is working to open nodes and help e-commerce platforms increase their capacity on the premise that they meet anti-epidemic requirements.

So far, 42 e-commerce platform warehouses in Shanghai have resumed operations. Supply workers are gradually returning to their jobs. There are more than 18,000 takeaways on duty and the daily delivery order volume is about 1.8 million, according to data from the Shanghai Municipal Commission of Commerce.

Shanghai has also been working to promote on-site operations of major supply-oriented enterprises. By Friday, 1,011 supermarkets and key stores had reopened and the number of employees had increased by 37%.

world times